Supplier Code of Conduct

Supplier Code of Conduct


BANJAARA strives to deliver for the customer on a range of commitments including excellent products that: represent best value for money; are supplied ethically; are delivered in a timely manner and in accordance with specifications. In delivering these commitments we must ensure adherence to the highest standards of ethical and professional behaviour throughout our supply chain.

BANJAARA’s supplier Code of Conduct sets out the behaviours that we expect of suppliers who are delivering products to BANJAARA. We expect our suppliers to communicate this code of conduct to employees, their parent company, subsidiaries, subcontractors, and all other parties within their supply chain.

We expect suppliers to comply with the Code and we reserve the right to verify this through audits, information requests or site visits as required.


Respectful Treatment

Everyone has the right to respectful treatment. We will not tolerate discrimination, harassment or victimisation in the workplace, and we expect our suppliers to provide the same commitment, including to their own employees, partners, and suppliers. Suppliers must have policies which protect staff against discrimination, harassment and victimisation.

Professional Behaviour

We expect suppliers to be prepared to invest in their relationships with BANJAARA and establish trust with our staff and with other suppliers involved in delivery. We also expect suppliers to be able to speak out when staff or other suppliers are not upholding the values embedded in this Supplier Code of Conduct.

Human Rights and Employment Law

Suppliers must comply with all applicable human rights, health and safety and employment laws in the jurisdictions in which they work and have robust means of ensuring that the subcontractors in their supply chain also comply. This includes complying with the provisions of the Modern Slavery Act 2015.

Child Labour

BANJAARA will not tolerate the use of child labour. Suppliers must ensure that all goods and services are produced and delivered by organisations that subscribe to the Rights of the Child, where children are protected from performing any work that is likely to be hazardous or to interfere with the child's education, or to be harmful to the child's health and physical, mental, spiritual, moral and social development.


Management of Risk

All parties should be prepared to share intelligence of supply chain risks, so that material, commercial and operational risks can be mitigated.

Continuous Improvement

We expect our suppliers to use recognised industry practices in the delivery of goods to BANJAARA. We also expect suppliers to continuously improve these goods and services and bring ideas and expertise to help BANJAARA address its strategic challenges.


We want to work with suppliers who are proud of their reputation for fair dealing and quality delivery. We also want working with BANJAARA to be seen as reputation enhancing for the supplier. We expect suppliers to be protective of BANJAARA’s reputation, and ensure that neither they, nor any of their partners or subcontractors bring BANJAARA into disrepute by engaging in any act or omission which is reasonably likely to diminish trust.

Cyber Security

It is essential that suppliers safeguard the integrity and security of their systems and comply with the relevant government standards and guidance. Suppliers must inform BANJAARA immediately if they become aware of any cyber security incident that affects or has the potential to affect BANJAARA data.

Sustainable Procurement

We expect our suppliers to be aware of, and support BANJAARA in, complying with its social value. We expect our suppliers to proactively assist BANJAARA in the understanding and reduction of supply chain impacts on our environment, and related risks, particularly relating to use of plastics. We expect suppliers to be open and transparent in reporting to BANJAARA on environmental impacts. Suppliers should demonstrate respect and care for the natural environment. They should operate to an environmental management standard or have an environmental policy in place. As a minimum, suppliers should: minimise packaging; avoid use of plastics where possible; recycle waste; be taking steps to reduce carbon emissions; and avoid the use of unnecessary chemicals.

Conflicts of Interest

We expect suppliers to mitigate appropriately against any real or perceived conflict of interest through their work with BANJAARA. A supplier with a position of influence gained through a contract should not use that position to unfairly disadvantage any other supplier or reduce the potential for future competition.


Ethical Behaviour

We expect the highest standards of business ethics from suppliers and their agents in the supply of goods. We expect suppliers to be explicit about the standards they demand of executives, employees, partners and subcontractors and to have the governance and audit processes to monitor and enforce these standards.

Counter Fraud and Corruption

We demand that suppliers adhere to anti-corruption laws and anti-money laundering regulations. We expect suppliers to have robust processes to ensure that the subcontractors in their supply chain also comply with these laws. We have zero tolerance of any form of corrupt practices including extortion and fraud and we expect suppliers to be vigilant and proactively look for fraud, and the risk of fraud, in their business. Suppliers should immediately notify BANJAARA where fraudulent practice is suspected or uncovered.


We expect suppliers to be open and honest in their dealings with BANJAARA.

Treatment of Subcontractors

We expect our suppliers to deal fairly with the subcontractors in their supply chain. We expect suppliers to avoid flowing unreasonable levels of risk to subcontractors who cannot reasonably be expected to manage or carry these risks.

Corporate Social Responsibility

We expect our suppliers to be good corporate citizens; by upholding the values of this code and supporting key corporate social responsibility areas, such as diversity and inclusion, sustainability, prompt payment, engagement, and skills development.


The overall objective of this Supplier Code of Conduct is to drive improved performance throughout BANJAARA’s supply chain, by building trusting and open relationships with our supply base. Suppliers who provide goods or services to or on behalf of BANJAARA are expected to comply with all aspects of this code.

Suppliers should be open and transparent with BANJAARA in relation to breaches or suspected breaches of this Supplier Code of Conduct and should promptly notify BANJAARA of any such breach. If noncompliance with the requirements of this code is reported or alleged, the first step is for BANJAARA to discuss it with the supplier. If that does not result in a return to compliance, or in cases where the breach is sufficiently grave, BANJAARA may proceed with contract termination as per the terms of the specific contract.

If you agree to abide by the terms and standards stated in this Supplier Code of Conduct, then please sign, and return to BANJAARA: